InVision Cloud V6 customers are not able to access their accounts.

Incident Report for InVision

Resolved

Our engineering team has released a fix that has corrected the issue with InVision Cloud V6 users not able to log in or access their accounts. Our apologies for the troubles!

Posted Jan 25, 2022 - 13:20 EST

Update

We are continuing to investigate this issue.

Posted Jan 25, 2022 - 13:04 EST

Investigating

Our engineering team is investigating a problem where InVision Cloud V6 customers are not able to access their accounts. This issue does not affect private cloud customers.

Posted Jan 25, 2022 - 12:41 EST

This incident affected: InVision Cloud V6 (Authentication and user management).