InVision Status

InVision

All Systems Operational

InVision Operational

InVision Sync Operational

Craft Sync Operational

WWW Operational

Blog Operational

Support Portal Operational

Billing Operational

InVision Marketplace Operational

Freehand Operational

Private Cloud Operational

Design System Manager Operational

Studio Operational

InVision iOS app Operational

InVision Android app Operational

Wake Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

A small percentage enterprise customers are experiencing troubles signing in to Studio with Google Authentication

Resolved - After further investigation, we've determined this bug is narrower in scope than initially thought. If you are affected by this problem, please reach out to us support@invisionapp.com.
Dec 4, 03:12 EST

Investigating - A small percentage of enterprise customers are experiencing troubles signing in to Studio using Google Authentication. Our engineering team is investigating now. If you or your team is affected by this issue, please reach out to support@invisionapp.com.
Dec 4, 00:28 EST

Dec 3, 2019

Hotspots in some Public Share Links Are Not Loading

Resolved - A fix has been rolled out, and hotspots should be loading for all users accessing them through public share links again.
Dec 3, 16:52 EST

Investigating - We are currently investigating an issue where hotspots in public share links are not loading for some users.
Dec 3, 16:46 EST

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

Some customers are experiencing slower than normal loading times

Resolved - This issue has been resolved.
Nov 29, 14:30 EST

Update - No news to share just yet, but we are continuing to work with our provider to resolve the performance issue impacting image loading times. The impact to our user-experience should be be minimal to non-existent but please let us know if you run into any troubles meanwhile.
Nov 29, 12:00 EST

Update - Our engineers have narrowed down that the issues that have caused degraded performance for unoptimized images are originating from one of our cloud storage providers. We're working hard to resolve this problem. If you're experiencing any slowness loading your prototypes please reach out to our support team: support@invisionapp.com.
Nov 28, 22:52 EST

Identified - Our team team has identified the cause of the issue and are working towards a resolution.
Nov 28, 14:24 EST

Investigating - Our team is currently investigating an issue where some customers are experiencing slower than normal loading times where some images appear unoptimized. If you are having any loading issues, please reach out to our support team.
Nov 28, 12:27 EST

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

Some users may see issues with Images and Assets loading and publishing Studio documents

Resolved - We've resolved the issue where assets and images were not loading and Studio prototypes could not be published. Images and assets that are still showing a blank thumbnail will need to be uploaded again. We are very sorry for the disruption. If you're still seeing any problems, please drop us a note: support@invisionapp.com.
Nov 25, 18:36 EST

Investigating - We are currently investigating an issue that may cause issues with images and assets loading, as well as problems when publishing Studio prototypes.
Nov 25, 17:47 EST

Issues with accessing billing invoices

Resolved - The issue has been identified and resolved! Apologies for the disruption.
Nov 25, 14:56 EST

Investigating - We are currently investigating an issue where users are unable to see past billing invoices.
Nov 25, 14:44 EST