InVision
All Systems Operational
InVision ? Operational
InVision Sync ? Operational
Craft Sync ? Operational
WWW ? Operational
Blog ? Operational
Support Portal ? Operational
Billing ? Operational
InVision Marketplace ? Operational
Freehand ? Operational
Private Cloud ? Operational
Design System Manager Operational
Studio Operational
InVision iOS app Operational
InVision Android app Operational
Wake Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
Resolved - After further investigation, we've determined this bug is narrower in scope than initially thought. If you are affected by this problem, please reach out to us support@invisionapp.com.
Dec 4, 03:12 EST
Investigating - A small percentage of enterprise customers are experiencing troubles signing in to Studio using Google Authentication. Our engineering team is investigating now. If you or your team is affected by this issue, please reach out to support@invisionapp.com.
Dec 4, 00:28 EST
Dec 3, 2019
Resolved - A fix has been rolled out, and hotspots should be loading for all users accessing them through public share links again.
Dec 3, 16:52 EST
Investigating - We are currently investigating an issue where hotspots in public share links are not loading for some users.
Dec 3, 16:46 EST
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Resolved - This issue has been resolved.
Nov 29, 14:30 EST
Update - No news to share just yet, but we are continuing to work with our provider to resolve the performance issue impacting image loading times. The impact to our user-experience should be be minimal to non-existent but please let us know if you run into any troubles meanwhile.
Nov 29, 12:00 EST
Update - Our engineers have narrowed down that the issues that have caused degraded performance for unoptimized images are originating from one of our cloud storage providers. We're working hard to resolve this problem. If you're experiencing any slowness loading your prototypes please reach out to our support team: support@invisionapp.com.
Nov 28, 22:52 EST
Identified - Our team team has identified the cause of the issue and are working towards a resolution.
Nov 28, 14:24 EST
Investigating - Our team is currently investigating an issue where some customers are experiencing slower than normal loading times where some images appear unoptimized. If you are having any loading issues, please reach out to our support team.
Nov 28, 12:27 EST
Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019
Resolved - We've resolved the issue where assets and images were not loading and Studio prototypes could not be published. Images and assets that are still showing a blank thumbnail will need to be uploaded again. We are very sorry for the disruption. If you're still seeing any problems, please drop us a note: support@invisionapp.com.
Nov 25, 18:36 EST
Investigating - We are currently investigating an issue that may cause issues with images and assets loading, as well as problems when publishing Studio prototypes.
Nov 25, 17:47 EST
Resolved - The issue has been identified and resolved! Apologies for the disruption.
Nov 25, 14:56 EST
Investigating - We are currently investigating an issue where users are unable to see past billing invoices.
Nov 25, 14:44 EST