InVision
All Systems Operational
InVision   ? Operational
InVision Sync   ? Operational
Craft Sync   ? Operational
WWW   ? Operational
Blog   ? Operational
Support Portal   ? Operational
Billing   ? Operational
InVision Marketplace   ? Operational
Freehand   ? Operational
Private Cloud   ? Operational
Design System Manager   Operational
Studio   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Resolved - We believe the incident to be resolved. We are sorry for the interruption.
Dec 11, 19:23 EST
Monitoring - We've identified the issue that was causing problems with loading some of the InVision pages. A fix has been deployed and we are monitoring to ensure that everything is stable.
Dec 11, 18:43 EST
Investigating - We are currently investigating an issue that is preventing some users from accessing our domains.
Dec 11, 18:08 EST
Resolved - After carefully monitoring, we believe this incident to be resolved.
Dec 11, 11:54 EST
Update - We are continuing to monitor for any further issues.
Dec 11, 11:42 EST
Monitoring - A fix has been implemented and the InVision App Projects page should be accessible. We will continue to monitor
Dec 11, 11:39 EST
Identified - InVision App Projects page is inaccessible at this time while we work to resolve this issue.
Dec 11, 11:12 EST
Update - InVision App is now loading slowly, but access is still prone to failure. We are still investigating the cause for this.
Dec 11, 10:53 EST
Update - This does not impact our Private Cloud customers, but all other customers are impacted.
Dec 11, 10:22 EST
Investigating - We are currently investigating an issue that is causing the InVision App Projects page to not load.
Dec 11, 10:21 EST
Dec 10, 2018
Resolved - After carefully monitoring, we believe this incident to be resolved.
Dec 10, 17:38 EST
Monitoring - After careful investigation, we believe to have found the root cause of the issue and implemented a fix. We are monitoring to ensure that this issue is fully resolved.
Dec 10, 17:24 EST
Investigating - We are currently investigating an issue that is prohibiting some customers from being able to load their account information as well as projects.
Dec 10, 17:14 EST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Resolved - We've released a fix and Freehand Share Settings Dialogue can now be opened without issues.
Dec 6, 22:22 EST
Update - We are continuing on evaluating potential solutions.
Dec 6, 21:20 EST
Identified - We've identified the cause of the issue and are currently working towards a resolution.
Dec 6, 19:22 EST
Investigating - We are currently investigating an issue that is intermittently preventing some of our users from accessing Freehand Share Settings Dialogue.
Dec 6, 19:06 EST
Dec 5, 2018

No incidents reported.

Dec 4, 2018
Resolved - The Craft Sync issue is now fully resolved. If you synced any screens during this incident window, please re-sync those screens as they should now work as expected. Our apologies for the inconvenience!
Dec 4, 20:03 EST
Monitoring - We have identified the issue and a fix has been implemented. We are closely monitoring this incident to confirm the results.
Dec 4, 19:51 EST
Update - Our team is continuing to investigate the issue — this does not impact our Private Cloud customers, but all other customers are impacted.
Dec 4, 19:06 EST
Update - We’re continuing to investigate the disruption to Craft Sync. In the meantime, uploading flat file images via our web application will continue to work as a temporary workaround. Our sincere apologies for the inconvenience!
Dec 4, 18:22 EST
Investigating - We're currently investigating an issue where screens are not being updated via Craft Sync. Additionally, Craft is creating blank screens for new screens.
Dec 4, 18:01 EST
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Completed - Our maintenance has completed. Thank you for your patience!
Nov 30, 14:43 EST
Update - Our maintenance is continuing to progress. We do not anticipate any impact to customers, and we are continuing to monitor it closely.
Nov 30, 12:44 EST
Update - Maintenance is taking a bit longer than expected but we’re continuing to monitor performance closely and don’t anticipate any impact.
Nov 30, 08:57 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 04:01 EST
Scheduled - We will be undergoing scheduled maintenance during this time. Please swing by https://support.invisionapp.com/hc/en-us/articles/360020271091 for more details.
Nov 27, 11:45 EST