InVision
All Systems Operational
InVision   ? Operational
InVision Sync   ? Operational
Craft Sync   ? Operational
WWW   ? Operational
Blog   ? Operational
Support Portal   ? Operational
Billing   ? Operational
InVision Marketplace   ? Operational
Freehand   ? Operational
Private Cloud   ? Operational
Design System Manager   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2018

No incidents reported today.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018
Resolved - Image uploads to prototypes and boards should be working as expected once again. Apologies for the disruption!
Oct 14, 02:21 EDT
Investigating - We're investigating an issue causing image uploads through our web interface to fail for prototypes and boards. This does not impact our Private Cloud customers, but all other customers are impacted.
Oct 14, 01:57 EDT
Oct 13, 2018
Completed - The scheduled maintenance has been completed.
Oct 13, 20:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 19:00 EDT
Scheduled - Some InVision Private Cloud accounts will be undergoing maintenance during this time. Please swing by https://support.invisionapp.com/hc/en-us/articles/360017560272 for more details
Oct 11, 13:45 EDT
Resolved - We believe that the root cause of this issue is resolved. Thank you for your patience as we worked to get this problem addressed.
Oct 13, 13:28 EDT
Monitoring - We have identified an issue that presenting users with trouble syncing dartboards via Craft Sync. We've addressed it and are monitoring.
Oct 13, 13:18 EDT
Investigating - We are investigating an issue that is preventing some users from Syncing screens via Craft Sync.
Oct 13, 11:56 EDT
Oct 12, 2018

No incidents reported.

Oct 11, 2018
Resolved - This issue has been resolved and screens can now be downloaded to InVision Sync local folder.
Oct 11, 17:37 EDT
Investigating - We are currently investigating issues where InVision Sync's local Screen folder is not downloading updated or new screens.
Oct 11, 16:26 EDT
Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018
Resolved - Our engineers have identified the root cause and a fix has been implemented. The incident has been resolved.
Oct 8, 13:33 EDT
Investigating - We're currently investigating an issue where some users are unable to load their inbox and conversations within the mobile app.
Oct 8, 13:08 EDT
Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018
Resolved - The outage has been resolved, the ability to download Studio is once more available from https://www.invisionapp.com/studio
Oct 5, 06:00 EDT
Investigating - We're currently investigating an issue where Studio cannot be downloaded from https://www.invisionapp.com/studio due to "An unexpected error has occurred." message.
Oct 5, 03:10 EDT
Oct 4, 2018
Resolved - An update has been released and should fix the problems with Inspect.
Oct 4, 20:26 EDT
Update - We are continuing to work on a fix for the Inspect data issue. We'll be sure to update the situation here as it progresses.
Oct 4, 14:15 EDT
Identified - We have just identified the root cause of the issue and our engineers are starting to work on a fix.
Oct 4, 11:59 EDT
Update - Our engineers are currently investigating different approaches to parse shape data and determine the best way forward. We are close to having identified the root cause.
Oct 4, 11:58 EDT
Update - We are still investigating the issue. We can also confirm that the issue also does occur in Sketch v52.1
Oct 4, 11:22 EDT
Investigating - Shapes created in Sketch v52 currently don't show up as layers in Inspect nor register any assets. We are investigating.
Oct 4, 10:44 EDT
Resolved - After monitoring for a while, we do see no further reports of people being unable to update or encounter any problems. Thus, we consider this incident to be resolved!
Oct 4, 08:13 EDT
Monitoring - We have redeployed the update and it should now be available again in CraftManager. We will be monitoring the situation closely and welcome your feedback.
Oct 4, 06:42 EDT
Investigating - The fix we deployed recently to restore functionality for the DSM plugin for Sketch v52 is currently unavailable. For those who have not yet updated to DSM plugin v1.0.9 this means that they are currently unable to use the plugin with Sketch v52.
Oct 4, 06:27 EDT
Oct 3, 2018
Resolved - This incident has been resolved with an update to Craft Manager 1.0.71.
Oct 3, 19:22 EDT
Monitoring - We've released an update to Craft Manager (1.0.71) that should enable screens to generate when syncing from Sketch 52. Please update by opening Craft Manager, clicking the gear icon > Preferences > Check for Updates. We will be continuing to monitor this closely.
Oct 3, 17:14 EDT
Update - We're still working closely with Bohemian to address this issue. We expect a fix to come in Sketch 52.1 which will be released as soon as possible.
Oct 3, 13:56 EDT
Update - We're working closely with Bohemian to address this issue. We expect a fix to come in Sketch 52.1 which will be released as soon as possible.
Oct 2, 17:30 EDT
Identified - We've identified the issue, and we are evaluating potential solutions. In the meantime, we would recommend remaining on a version of Sketch prior to Sketch 52 if Craft Sync is part of your workflow or uploading screens through the web applications as interim options to update screens.
Oct 2, 15:39 EDT
Update - We are continuing to investigate this issue.
Oct 2, 12:50 EDT
Update - We are continuing to investigate this issue, as a temporary workaround it is possible to generate screens using the drag and drop method in the web app.
Oct 2, 10:24 EDT
Investigating - We are investigating this issue at this time. Please use the last previous related version of Sketch, 51.3, to enable continued use of Craft Sync.
Oct 2, 09:00 EDT