InVision Status

InVision

All Systems Operational

InVision Operational

InVision Sync Operational

Craft Sync Operational

WWW Operational

Blog Operational

Support Portal Operational

Billing Operational

InVision Marketplace Operational

Freehand Operational

Private Cloud Operational

Design System Manager Operational

Studio Operational

InVision iOS app Operational

InVision Android app Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 22, 2019

No incidents reported today.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

Some files fail to sync from Craft Sync in Sketch

Resolved - Our engineers identified and addressed the root cause of the problem, and you should now be able to Sync successfully. Thank you for your patience and understanding!
Feb 19, 17:00 EST

Update - Our team is still actively investigating this issue, and we are working as quickly as possible to resolve it.
Feb 19, 13:55 EST

Update - We’re continuing to investigate this. In the meantime, we have found that the issue is intermittent so syncing a second time may do the trick.
Feb 19, 13:30 EST

Investigating - We've received several reports that certain files are failing to sync from Craft in Sketch 53.1. We are currently looking into this issue.
Feb 19, 12:54 EST

Feb 18, 2019

Some users are not able to publish to Studio

Resolved - After further investigation, we’ve determined that this issue is very narrow in scope and impact. We don’t believe customers are impacted at this time.
Feb 18, 18:44 EST

Investigating - We are currently investigating an issue that is preventing some users from publishing to Studio. Our Engineering Team is working to resolve this issue as quickly as possible.
Feb 18, 17:54 EST

Feb 17, 2019

Scheduled maintenance for Design System Manager (DSM) Feb 17, 2019 1:00 AM EST to 3:00 AM EST

Completed - Maintenance is complete. Please make sure to give Sketch a restart to update the DSM Sketch plugin, and refresh your browser to continue using DSM. Thanks for your patience!
Feb 17, 03:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 01:00 EST

Scheduled - The DSM Sketch plugin and web view will be undergoing maintenance during this time. Please swing by https://support.invisionapp.com/hc/en-us/articles/360023111091 for additional details.
Feb 7, 19:14 EST

Feb 16, 2019

No incidents reported.

Feb 15, 2019

Comments not saving for published Studio prototypes due to 403 error

Resolved - Our engineers have corrected the issue affecting adding comments to newly published Studio projects. Our apologies for the disruption caused! If you are still running into any issues at all, please reach out to our Support team.
Feb 15, 11:09 EST

Identified - Our engineers have identified the root of the issue where newly published Studio projects were not saving comments.
Feb 15, 10:46 EST

Update - Our engineers are still investigating and working to resolve the ongoing commenting issue for newly published Studio projects. Thank you for your patience, and our sincerest apologies for the current disruption!
Feb 15, 10:06 EST

Update - The ongoing commenting issue only affects newly published Studio projects. Previously published files should continue working as expected.
Feb 15, 09:11 EST

Investigating - Users may be unable to save comments on published Studio prototypes (both via the webapp and InVision mobile app). We apologize for the disruption in workflow! Our engineers are aware and are currently investigating the issue.
Feb 15, 08:44 EST

Feb 14, 2019

Users are intermittently unable to publish to Studio

Resolved - The issues with publishing to Studio should now be resolved. You should now be able to publish Studio projects as normal. We apologize for any inconvenience this may have caused.
Feb 14, 16:31 EST

Monitoring - This issue has stabilized and we are monitoring the situation closely. Please reach out to our Support Team if you run into any continuing troubles publishing to Studio.
Feb 14, 13:56 EST

Investigating - Some users are currently intermittently unable to publish to Studio. Our Engineering Team is working to resolve this issue as quickly as possible.
Feb 14, 13:11 EST

Feb 13, 2019

No incidents reported.

Feb 12, 2019

Users are unable to access their team account on the Android app

Resolved - The issue preventing users from signing into their Team accounts via our Android App is now resolved. The fix was applied on our side so users won't need to update anything from their end. Sorry for any inconveniences this has caused!
Feb 12, 21:30 EST

Identified - We've identified the issue and currently working on a fix to resolve the issue.
Feb 12, 20:59 EST

Update - In the meantime, customers that are not on a Private Cloud can sign in using their email address and password instead of the Team Domain option. After signing in, they can then select the enterprise from the team list.
Feb 12, 19:57 EST

Investigating - Our team is investigating an issue that is preventing users from signing in to their Team accounts on the Android mobile app. This impacts all customers including customers on our Private Cloud services.
Feb 12, 19:49 EST

projects.invisionapp.com not accessible for some users - Error 1105 "Temporarily unavailable"

Resolved - The issues with loading projects.invisionapp.com should now be resolved, and you should be able to access your InVision projects as normal. Thank you for your patience and our apologies for the disruption.
Feb 12, 17:25 EST

Monitoring - Our CDN is experiencing some issues, and we are monitoring the situation closely. Please reach out to our support team if you run into any continuing troubles accessing your projects.
Feb 12, 17:09 EST

Investigating - Some users are currently unable to access InVision (projects.invisionapp.com) and are seeing the following error: "Error 1105 'Temporarily unavailable'". Our engineering team is working to resolve this issue as quickly as possible.
Feb 12, 15:19 EST

Feb 11, 2019

Users are unable to login to the Android app

Resolved - Our team has identified the problem and a fix has been rolled out. The issues we were seeing with the Android app should now be resolved. Thank you for your patience!
Feb 11, 14:16 EST

Investigating - After entering credentials and selecting a team, the Android app becomes stuck on the loading screen. We're actively investigating.
Feb 11, 14:00 EST

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.