InVision
All Systems Operational
InVision   ? Operational
InVision Sync   ? Operational
Craft Sync   ? Operational
WWW   ? Operational
Blog   ? Operational
Support Portal   ? Operational
Billing   ? Operational
InVision Marketplace   ? Operational
Freehand   ? Operational
Private Cloud   ? Operational
Design System Manager   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2018
Resolved - We are considering this issue resolved at the moment but if you experience any loading issues, please let us know. Thank you for your patience!
Nov 14, 11:03 EST
Update - We are continuing to work on a fix for the issue that can cause intermittent loading errors. We apologize for the inconvenience.
Nov 13, 20:08 EST
Update - We are still working on a fix to address the issue that can cause intermittent loading errors. We will have more updates to share later today.
Nov 13, 10:22 EST
Identified - We're still investigating an issue we've identified that could cause some things to fail intermittently and are working as quickly as possible towards a fix.
Nov 12, 13:19 EST
Monitoring - Things should now load steadily but we're currently monitoring the issue before we declare the all-clear.
Nov 12, 13:03 EST
Investigating - We’re investigating intermittent errors loading projects. We’re working to address the issue as quickly as possible.
Nov 12, 12:09 EST
Nov 12, 2018
Resolved - The issue has been resolved. Studio documents should now render properly, though it may be necessary to clear cache & cookies locally. If you still need help, please contact Support for further assistance.
Nov 12, 09:01 EST
Update - This issue doesn't seem to affect our Private Cloud customers, but other customers in affected regions may be impacted.
Nov 12, 07:38 EST
Update - We believe the issue is related to some difficulties our CDN service provider is currently experiencing in some regions like Ireland and UK, which can cause issues like web content not loading or displaying. We continue to investigate with our service provider.
Nov 12, 07:28 EST
Investigating - We are currently investigating some reports of Studio document links displaying blank. We'll continue to investigate and will post further updates here.
Nov 12, 07:11 EST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018
Resolved - We have located and resolved the issue that was causing intermittent connection issues for Freehand users, and Freehand should be now working as expected.
Nov 8, 13:27 EST
Update - We are continuing to investigate this issue.
Nov 8, 12:19 EST
Investigating - We are currently investigating an issue that is presenting itself as an intermittent connection issue when trying to access or work with Freehands. We'll continue to investigate and will post further updates here.
Nov 8, 12:18 EST
Nov 7, 2018
Resolved - Our engineering team has found the cause of the disruption and has implemented a fix. Craft login and syncing should now be working as expected! If you have any trouble, let us know! Terribly sorry for the trouble.
Nov 7, 13:41 EST
Investigating - We recently became aware of an issue causing some users to be unable to login to Craft Manager or sync their screens via Craft Sync. We are currently investigating the issue to find a solution, our sincerest apologies for the interruption.
Nov 7, 13:20 EST
Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018
Resolved - There were some intermittent issues with loading articles from the Inside Design blog which displayed a 'Service Unavailable' error instead. This issue has now been resolved.
Nov 4, 16:48 EST
Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

No incidents reported.