InVision
All Systems Operational
InVision   ? Operational
InVision Sync   ? Operational
Craft Sync   ? Operational
WWW   ? Operational
Blog   ? Operational
Support Portal   ? Operational
Billing   ? Operational
InVision Marketplace   ? Operational
Freehand   ? Operational
Private Cloud   ? Operational
Design System Manager   Operational
Studio   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time. Please swing by https://support.invisionapp.com/hc/en-us/articles/360021678532 for more details.
Posted on Jan 11, 18:57 EST
Past Incidents
Jan 21, 2019

No incidents reported today.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019
Resolved - This issue has been resolved and freehand can be created/loaded without issues, apologies for the trouble caused!
Jan 14, 23:18 EST
Identified - Issue has been identified and we are currently working to release a fix for the issue.
Jan 14, 22:58 EST
Update - We're continuing investigating the cause of this issue. Sorry for the troubles this has caused! We'll provide further updates here as we have them.
Jan 14, 22:06 EST
Update - This impacts only our customers on Private Cloud. It does not impact other users of InVision.
Jan 14, 21:11 EST
Investigating - Loading some Freehand links may display a 'Page not Found' error. Users may also see a similar error when trying to create new Freehands.
Jan 14, 21:11 EST
Resolved - The issue has been resolved and the Studio landing page should be fully operational once more. Our apologies for the disruption!
Jan 14, 19:00 EST
Monitoring - The issue has been identified and the Studio site should be loading once again. We are continuing to monitor the issue closely.
Jan 14, 18:39 EST
Investigating - We are currently investigating an issue that is preventing users from accessing the Studio portion of our website (https://www.invisionapp.com/studio).
Jan 14, 18:24 EST
Resolved - Our engineers identified and addressed the root cause of the problem and thumbnails for affected users are generating again.
Jan 14, 04:10 EST
Update - The issue manifests itself in thumbnails for new screen uploads not generating. The screens themselves upload successfully. This is only affecting a small subset of our users and Private Cloud customers are not affected.
Jan 14, 03:24 EST
Update - We're continuing to investigate the cause of the issue. If you're having any troubles please reach out directly to support@invisionapp.com.
Jan 14, 01:56 EST
Investigating - We're currently investigating some users having troubles uploading screens to InVision Cloud.
Jan 14, 01:03 EST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Resolved - We have resolved the issue preventing some Private Cloud users from creating a Share Link for their Studio prototypes. Our apologies for the disruption, and thank you for your patience!
Jan 11, 11:52 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 11:47 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 11, 11:06 EST
Update - We are continuing to investigate this issue. Our apologies for any inconvenience this may be causing.
Jan 11, 10:16 EST
Update - This impacts only our customers on Private Cloud. It does not impact other users of InVision.
Jan 11, 09:37 EST
Investigating - Some users are unable to create a Share Link for Studio prototypes. We are actively investigating.
Jan 11, 09:37 EST
Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.