InVision Status

InVision

All Systems Operational

InVision Operational

InVision Sync Operational

Craft Sync Operational

WWW Operational

Blog Operational

Support Portal Operational

Billing Operational

InVision Marketplace Operational

Freehand Operational

Private Cloud Operational

Design System Manager Operational

Studio Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

Some users are not able to access invisionapp.com as well as few other domains

Resolved - We believe the incident to be resolved. We are sorry for the interruption.
Dec 11, 19:23 EST

Monitoring - We've identified the issue that was causing problems with loading some of the InVision pages. A fix has been deployed and we are monitoring to ensure that everything is stable.
Dec 11, 18:43 EST

Investigating - We are currently investigating an issue that is preventing some users from accessing our domains.
Dec 11, 18:08 EST

InVision App is not loading

Resolved - After carefully monitoring, we believe this incident to be resolved.
Dec 11, 11:54 EST

Update - We are continuing to monitor for any further issues.
Dec 11, 11:42 EST

Monitoring - A fix has been implemented and the InVision App Projects page should be accessible. We will continue to monitor
Dec 11, 11:39 EST

Identified - InVision App Projects page is inaccessible at this time while we work to resolve this issue.
Dec 11, 11:12 EST

Update - InVision App is now loading slowly, but access is still prone to failure. We are still investigating the cause for this.
Dec 11, 10:53 EST

Update - This does not impact our Private Cloud customers, but all other customers are impacted.
Dec 11, 10:22 EST

Investigating - We are currently investigating an issue that is causing the InVision App Projects page to not load.
Dec 11, 10:21 EST

Dec 10, 2018

Some customers may be getting errors loading their account information and projects.

Resolved - After carefully monitoring, we believe this incident to be resolved.
Dec 10, 17:38 EST

Monitoring - After careful investigation, we believe to have found the root cause of the issue and implemented a fix. We are monitoring to ensure that this issue is fully resolved.
Dec 10, 17:24 EST

Investigating - We are currently investigating an issue that is prohibiting some customers from being able to load their account information as well as projects.
Dec 10, 17:14 EST

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

Some users are not able to access Freehand Share Settings Dialogue

Resolved - We've released a fix and Freehand Share Settings Dialogue can now be opened without issues.
Dec 6, 22:22 EST

Update - We are continuing on evaluating potential solutions.
Dec 6, 21:20 EST

Identified - We've identified the cause of the issue and are currently working towards a resolution.
Dec 6, 19:22 EST

Investigating - We are currently investigating an issue that is intermittently preventing some of our users from accessing Freehand Share Settings Dialogue.
Dec 6, 19:06 EST

Dec 5, 2018

No incidents reported.

Dec 4, 2018

Screens are not updating via Craft Sync

Resolved - The Craft Sync issue is now fully resolved. If you synced any screens during this incident window, please re-sync those screens as they should now work as expected. Our apologies for the inconvenience!
Dec 4, 20:03 EST

Monitoring - We have identified the issue and a fix has been implemented. We are closely monitoring this incident to confirm the results.
Dec 4, 19:51 EST

Update - Our team is continuing to investigate the issue — this does not impact our Private Cloud customers, but all other customers are impacted.
Dec 4, 19:06 EST

Update - We’re continuing to investigate the disruption to Craft Sync. In the meantime, uploading flat file images via our web application will continue to work as a temporary workaround. Our sincere apologies for the inconvenience!
Dec 4, 18:22 EST

Investigating - We're currently investigating an issue where screens are not being updated via Craft Sync. Additionally, Craft is creating blank screens for new screens.
Dec 4, 18:01 EST

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

Scheduled Maintenance Nov 30, 2018 4:00 AM ET to 8:00 AM ET

Completed - Our maintenance has completed. Thank you for your patience!
Nov 30, 14:43 EST

Update - Our maintenance is continuing to progress. We do not anticipate any impact to customers, and we are continuing to monitor it closely.
Nov 30, 12:44 EST

Update - Maintenance is taking a bit longer than expected but we’re continuing to monitor performance closely and don’t anticipate any impact.
Nov 30, 08:57 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 04:01 EST

Scheduled - We will be undergoing scheduled maintenance during this time. Please swing by https://support.invisionapp.com/hc/en-us/articles/360020271091 for more details.
Nov 27, 11:45 EST