Preview thumbnail of Board headers are not generating

Incident Report for InVision

Resolved

Our Engineering team has resolved the underlying issue that was causing the preview thumbnail on the projects page to not generate when a board header image is set. Thank you for your patience as we worked to get this issue addressed.

Posted Jul 25, 2018 - 15:42 EDT

Identified

We’ve identified the issue and we’re working on addressing it as quickly as possible.

Posted Jul 25, 2018 - 14:19 EDT

Update

We’re continuing to investigate, but wanted to clarify that the preview thumbnail on the projects page is not generating when a board header image is set.

Posted Jul 25, 2018 - 13:41 EDT

Investigating

Thumbnails for Boards are currently not generating in the projects/boards view.

Posted Jul 25, 2018 - 12:19 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).