Some users are not able to access Freehand Share Settings Dialogue

Incident Report for InVision

Resolved

We've released a fix and Freehand Share Settings Dialogue can now be opened without issues.

Posted Dec 06, 2018 - 22:22 EST

Update

We are continuing on evaluating potential solutions.

Posted Dec 06, 2018 - 21:20 EST

Identified

We've identified the cause of the issue and are currently working towards a resolution.

Posted Dec 06, 2018 - 19:22 EST

Investigating

We are currently investigating an issue that is intermittently preventing some of our users from accessing Freehand Share Settings Dialogue.

Posted Dec 06, 2018 - 19:06 EST

This incident affected: InVision Cloud V6 (Freehand).