Thumbnails can take a long time to generate in V7 Freehand

Incident Report for InVision

Resolved

The incident has been resolved and the thumbnails should now be generated without any delays. Thank you so much for your patience!

Posted Apr 14, 2022 - 06:31 EDT

Investigating

Our Engineers are investigating an issue where document thumbnails can take a long time to generate in V7 Freehand.

Posted Apr 14, 2022 - 06:06 EDT

This incident affected: Freehand.