Some users are unable to create new or load existing Board documents in V7

Incident Report for InVision

Resolved

Those affected V7 users can again access and create Board documents as before. Our apologies for the disruption.

Posted Nov 03, 2022 - 16:15 EDT

Monitoring

A fix has been implemented we are monitoring the results.

Posted Nov 03, 2022 - 12:48 EDT

Investigating

Some users are unable to create new Boards, the Create button fails to generate the new Board document, and/or when attempting to access existing Board documents this fails and the pulsating InVision logo is seen instead.

Posted Nov 03, 2022 - 12:26 EDT

This incident affected: InVision Cloud V7 (Boards).