Images are intermittently failing to upload to Boards as well as Mobile

Incident Report for InVision

Resolved

The issue causing images on Boards and Mobile to intermittently fail has been resolved. We're terribly sorry for the inconvenience and sincerely thank you for your patience.

Posted Sep 07, 2018 - 14:40 EDT

Update

We are continuing to monitor our systems to ensure that the underlying issue is fully resolved.

Posted Sep 06, 2018 - 15:06 EDT

Monitoring

We have addressed the underlying issue that was causing this behavior. We are continuing to monitor.

Posted Sep 06, 2018 - 12:51 EDT

Update

Our Private Cloud customers do not seem to be impacted by this issue.

Posted Sep 06, 2018 - 12:22 EDT

Investigating

We are investigating an issue that is causing images to intermittently fail to upload to Boards as well as Mobile.

Posted Sep 06, 2018 - 12:11 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).