Home/projects page does not load for some users

Incident Report for InVision

Resolved

We have resolved the issue preventing some users from accessing their projects page. Our apologies for the disruption and thank you for your patience!

Posted Nov 19, 2018 - 13:24 EST

Monitoring

The fix has been rolled out and we are monitoring if it has fixed the issues for all reports.

Posted Nov 19, 2018 - 11:38 EST

Identified

We are currently implementing a fix for the issue.

Posted Nov 19, 2018 - 11:27 EST

Investigating

We have received a small number of reports that the home/projects page is not loading for some users. We are investigating the issue.

Posted Nov 19, 2018 - 10:42 EST

This incident affected: InVision Cloud V6 (Flat prototypes).