Some users may be unable to sign into their InVision account

Incident Report for InVision

Resolved

This incident has been resolved. All users should now be able to sign into their InVision account without any issues. Our apologies for this disruption!

Posted Jul 18, 2019 - 11:09 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2019 - 10:57 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 18, 2019 - 10:54 EDT

Investigating

We are currently investigating an issue where some users may be unable to sign into their InVision account. After attempting to sign in, they are redirected back to the main sign-in page.

Posted Jul 18, 2019 - 10:52 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).