Some Private Cloud customers are unable to access InVision services (Cloud, Craft & Studio)

Incident Report for InVision

Resolved

We've resolved the issue and all the services are now restored. Apologies for the disruption caused!

Posted Dec 17, 2019 - 23:18 EST

Investigating

We're currently investigating an issue where a subset of Private Cloud customer are unable to access InVision services (Cloud, Craft & Studio).

Posted Dec 17, 2019 - 22:16 EST

This incident affected: InVision Cloud V6 (Flat prototypes) and Craft (Craft Sync).