Customers Unable to Upload or Replace Screens

Incident Report for InVision

Resolved

We've released a fix for the trouble affecting image uploads for prototypes and boards, and have confirmed this has been resolved.

Posted Sep 15, 2019 - 14:33 EDT

Monitoring

We've released a fix for the trouble affecting image uploads for prototypes and boards. We're continuing to monitor to make sure there is no further trouble.

Posted Sep 15, 2019 - 14:04 EDT

Update

This is impacting image uploads and update for both prototypes and boards. We're working to address the issue as quickly as possible. In the meantime, updating screens by dragging and dropping them into the Preview Mode console drawer or syncing through Craft should still work to upload screens.

Posted Sep 15, 2019 - 12:07 EDT

Investigating

We are currently investigating this issue. Apologies for the inconvenience!

Posted Sep 15, 2019 - 09:32 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).