Some users are unable to upload files to Boards in V7

Incident Report for InVision

Resolved

We've resolved the issue where Board uploads were failing in V7. If you're still encountering any ongoing issues, please reach out to our support team.

Posted Mar 31, 2022 - 19:57 EDT

Monitoring

Our team has deployed a fix to the Boards upload service and we are closely monitoring the results to ensure stability.

Posted Mar 31, 2022 - 19:51 EDT

Investigating

We are actively investigating a problem that is preventing users from uploading files and images to Boards in V7. The upload appears to be successful at first glance, but will disappear after refreshing the page.

Posted Mar 31, 2022 - 18:07 EDT

This incident affected: InVision Cloud V7 (Boards).