Projects are slow to load for users in Multi Tenant (MT)

Incident Report for InVision

Resolved

The issue of slow loading projects has been identified and fixed and should no longer cause any issues in Multi Tenant instances

Posted Jun 29, 2018 - 13:46 EDT

Monitoring

We believe that we’ve found the root cause of the issue. While we do not believe that this issue is currently affecting our users, we are monitoring to ensure that this problem is fully addressed.

Posted Jun 29, 2018 - 12:00 EDT

Update

It does not appear that our Private Cloud users are affected by the slow loading of projects. We are continuing to investigate the issue at hand.

Posted Jun 29, 2018 - 11:11 EDT

Investigating

We are currently investigating an issue that is causing projects to load slowly.

Posted Jun 29, 2018 - 11:08 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).