Some users are not able to access their invoices

Incident Report for InVision

Resolved

Our engineers have released a fix for the issue and invoices can be accessed again.

Posted Jul 05, 2021 - 14:29 EDT

Identified

We have identified the issue and are working on a resolution.

Posted Jul 05, 2021 - 12:36 EDT

Update

We are continuing to investigate this issue.

Posted Jul 05, 2021 - 10:25 EDT

Investigating

We are currently investigating an issue where some users are unable to access their billing invoices.

Posted Jul 05, 2021 - 09:34 EDT

This incident affected: InVision Cloud V6 (Authentication and user management) and InVision Cloud V7 (Authentication and user management).