Latency & Loading Failure Issue Affecting Some Private Cloud Users

Incident Report for InVision

Resolved

We've resolved the issue that prevented some Private Cloud users from accessing InVision. Our apologies for the troubles this may have caused!

Posted Oct 14, 2019 - 06:18 EDT

Update

This impacts only our customers on Private Cloud. It does not impact other users of InVision.

Posted Oct 14, 2019 - 04:52 EDT

Investigating

Some Private Cloud users are experiencing intermittent errors when trying to access InVision. We are working on resolving this issue and will post updates as more known.

Posted Oct 14, 2019 - 04:51 EDT