Studio projects intermittently failing to load in web app

Incident Report for InVision

Resolved

The issue causing Studio projects failing to load intermittently has been resolved.

Posted Jun 01, 2018 - 14:39 EDT

Monitoring

We have implemented a fix that should allow Studio projects to load properly, but we'll continue to monitor for the time being.

Posted Jun 01, 2018 - 14:30 EDT

Update

This issue does not impact our Private Cloud customers, but all other customers are impacted.

Posted Jun 01, 2018 - 14:08 EDT

Investigating

We're currently investigating an issue that's causing Studio projects to not load completely in the web app.

Posted Jun 01, 2018 - 14:06 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).