Enterprise customers with 2FA are experiencing issues signing in.

Incident Report for InVision

Resolved

Our Engineering team has identified the cause and the issue has been fixed. All users should now be able to sign in without issues. Thanks for your patience, and our apologies for any disruptions!

Posted Jul 31, 2018 - 16:31 EDT

Update

This does not impact our Private Cloud customers, but other Enterprise customers with 2FA are impacted.

Posted Jul 31, 2018 - 16:25 EDT

Investigating

We're investigating an issue with 2FA that is preventing some customers from being able to sign in.

Posted Jul 31, 2018 - 16:23 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).