V7 prototypes fail to load

Incident Report for InVision

Resolved

This incident has been resolved.

Posted Feb 24, 2022 - 17:39 EST

Monitoring

Our team have deployed a fix and all screens should be loading up without any issues. Screens that were published via Craft Sync during this incident may need to be re-sync once again. We'll continue to closely monitor our services. Thank you so much for your patience!

Posted Feb 24, 2022 - 04:46 EST

Update

We are continuing to investigate this issue.

Posted Feb 24, 2022 - 01:59 EST

Investigating

We are currently investigating user reports of V7 prototypes failing to load.

Posted Feb 24, 2022 - 00:23 EST

This incident affected: InVision Cloud V7 (Flat Prototypes).