Some Private Cloud users are unable to login

Incident Report for InVision

Resolved

The issues we ere seeing with some private cloud customers not being able to sign in have now been resolved. Thank you for your patience while we worked to fix this. If you see any continuing trouble please reach out to our support team.

Posted Jun 17, 2019 - 15:37 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2019 - 13:53 EDT

Identified

Some Private Cloud customers are still experiencing issues signing in. We have identified the source of the issue, and are working towards a solution. Thank you for your patience while we work to address this.

Posted Jun 17, 2019 - 12:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2019 - 12:16 EDT