Some users are unable to create or update Freehand documents in Craft or Studio

Incident Report for InVision

Resolved

We are no longer seeing any symptoms related to this on our end, and are considering this issue resolved. Sorry for the trouble!

Posted Dec 16, 2019 - 13:03 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 16, 2019 - 12:51 EST

Investigating

We are currently investigating an issue where some users are unable to create or update Freehand documents in Craft or Studio.

Posted Dec 16, 2019 - 12:15 EST

This incident affected: InVision Cloud V6 (Freehand).