Users are not receiving some email updates

Incident Report for InVision

Resolved

This issue is now fully resolved. Apologies for the troubles!

Posted May 03, 2019 - 15:11 EDT

Monitoring

The affected services causing this issue seems to be restored, and so emails should be sent out as normal. We're still monitoring this issue on our end.

Posted May 03, 2019 - 15:03 EDT

Investigating

We are currently investigating issues that are preventing some of our users from receiving transactional email updates.

Posted May 03, 2019 - 13:56 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).