Private Cloud users are unable to update or create new Freehand projects from Sketch Craft Plugin

Incident Report for InVision

Resolved

We’ve identified that this issue impacts a subset of customers, and we are downgrading the severity. Our Engineers will continue to work on a long-term fix.

Posted Nov 29, 2018 - 16:05 EST

Identified

The issue has been identified and engineers are exploring the best solution.

Posted Nov 29, 2018 - 14:00 EST

Update

This impacts only our customers on Private Cloud. It does not impact other users of InVision.

Posted Nov 29, 2018 - 13:38 EST

Investigating

Private Cloud users are unable to update or create new Freehand projects from Sketch Craft Plugin

Posted Nov 29, 2018 - 13:38 EST

This incident affected: InVision Cloud V6 (Freehand).