Enterprise customers utilizing Google Auth may experience login issues

Incident Report for InVision

Resolved

This incident has been resolved.

Posted Aug 19, 2019 - 17:02 EDT

Identified

The issue has been identified. Some affected users have reported success attempting to utilize an incognito window under the Chrome browser to login.

Posted Aug 19, 2019 - 15:29 EDT

Investigating

We are currently investigating a issue affecting Enterprise customers using Google Authenticator. These users may experience issues logging in.

Posted Aug 19, 2019 - 14:51 EDT

This incident affected: InVision Cloud V6 (Flat prototypes).