Private Cloud accounts can not login to InVision iOS app v2.4.16

Incident Report for InVision

Resolved

iOS app update v2.4.18 is now available via the App Store. This update resolves the issue that prevented our Private Cloud customers from being able to login to our iOS app.

Posted Jan 31, 2018 - 15:39 EST

Update

This only impacts our Private Cloud users. For the time being please refrain from updating the InVision iOS application to version 2.4.16 which is currently in the iOS App Store.

Posted Jan 26, 2018 - 17:46 EST

Identified

We have identified an issue with the InVision iOS application v.2.4.16 that prevents Private Cloud accounts from logging in.

Posted Jan 26, 2018 - 17:44 EST