We've resolved the issue where the thumbnail generation was not loading correctly. Apologies for the inconvenience!
Sep 15, 12:28 EDT
We believe thumbnails are now generating correctly again, and we're monitoring this closely.
Sep 14, 19:32 EDT
We’re continuing to investigate this right now. Apologies for the continued trouble!
Sep 14, 17:28 EDT
We are seeing a recurrence of the problem and are investigating further
Sep 14, 16:47 EDT
We believe that thumbnails are once again generating, and we're monitoring this closely
Sep 14, 16:22 EDT
We have identified the issue and we’re working to resolve it.
Sep 14, 13:27 EDT
We're currently investigating slowdowns in our thumbnail services.
Sep 14, 12:52 EDT
This does not impact our Private Cloud or Private Network customers, but all other customers are impacted.
Sep 14, 12:42 EDT
Currently Investigating issues with thumbnails generation for mobile apps and boards.
Sep 14, 12:41 EDT