InVision
Monitoring - Selective Sync services via Dropbox, Google Drive and Box should have been restored, we'll continue to monitor the status.
Mar 29, 01:42 EDT
Update - We continue to investigate the source of the delays with updates from Selective Sync
Mar 28, 17:41 EDT
Investigating - We're currently investigating delays in screens being updated via Selective Sync services
Mar 28, 12:31 EDT
InVision ? Operational
InVision Sync ? Operational
Selective Sync ? Operational
Craft Sync ? Operational
PSD processing ? Operational
Sketch processing ? Operational
WWW ? Operational
Blog ? Operational
Support Portal ? Operational
Billing ? Operational
InVision Marketplace ? Operational
LiveShare ? Operational
Freehand ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2017
Resolved - The issue causing 500 errors on the Projects page has been resolved. Our sincerest apologies!
Mar 28, 12:45 EDT
Update - We are seeing the Projects page come back up, but still investigating the cause.
Mar 28, 11:40 EDT
Investigating - Apologies for the disruption! We're investigating reports of errors on the Project page.
Mar 28, 11:29 EDT
Resolved - We've resolved the issue causing the Projects page to fail loading. Thank you for your patience!
Mar 28, 09:46 EDT
Identified - We have identified the issue causing Projects to fail to load and are working to resolve.
Mar 28, 09:31 EDT
Investigating - We're investigating an issue where the Projects page is failing or slow to load.
Mar 28, 09:09 EDT
Mar 27, 2017
Resolved - We've resolved the issue causing projects to fail to load. Our sincere apologies for the troubles!
Mar 27, 16:31 EDT
Investigating - We're investigating an issue causing the Projects page to load slowly or fail to load entirely
Mar 27, 16:09 EDT
Resolved - We've deployed a fix and resolved the login errors. Our apologies for the disruption!
Mar 27, 14:06 EDT
Investigating - We're investigating an Unexpected Error occurring after login for certain groups of users
Mar 27, 13:22 EDT
Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017
Resolved - We've resolved the issue that was causing login delays for several of our products. Thanks for your patience!
Mar 24, 14:14 EDT
Monitoring - We're no longer seeing login delays & we're continuing to monitor this closely.
Mar 24, 13:44 EDT
Investigating - We're investigating an issue causing login delays for several of our products. Apologies for the trouble!
Mar 24, 13:26 EDT
Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - We've resolved the earlier issue that was impacting prototype sharing and connectivity to prototypes for some customers. Apologies for the inconvenience!
Mar 21, 18:30 EDT
Update - We're continuing to work to identify the issue and resolve it as quickly as possible. Apologies for the impact!
Mar 21, 17:28 EDT
Investigating - We're investigating an issue causing some customers to experience errors when attempting to share prototypes.
Mar 21, 16:32 EDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Resolved - Our billing service provider has just informed us that the incident has been resolved.
Mar 16, 11:35 EDT
Monitoring - Our service provider identified the issue and services appear to be operational again but we are still monitoring closely
Mar 16, 04:41 EDT
Investigating - We are currently investigating issues with our billing service provider causing problems with account upgrades, invoice access and other billing actions
Mar 16, 04:30 EDT
Mar 15, 2017
Resolved - This should be fully resolved for those customers impacted.
Mar 15, 17:35 EDT
Monitoring - The Projects page should be loading as expected for all customers at the moment. We're continuing to monitor.
Mar 15, 16:32 EDT
Update - We're continuing to investigate right now to address this as quickly as possible for the customers impacted.
Mar 15, 16:07 EDT
Investigating - We're investigating an issue causing the Projects page to fail to load for some customers.
Mar 15, 15:09 EDT
Resolved - We've confirmed thumbnails generate correctly via Craft Sync, and so this is now resolved
Mar 15, 13:37 EDT
Monitoring - We've released a fix and are seeing newly synced screens showing thumbnails. We continue to monitor
Mar 15, 13:06 EDT
Investigating - We're investigating an issue with Craft synced screens not showing thumbnails for some customers
Mar 15, 10:55 EDT